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How To Improve Your Employee Experience Through Employee Journey Mapping
Videoconference information will be provided in an email once registration is complete.
Registration Info
Registration is required before Friday, January 31, 2025 at 11:59 PM
Payment In Full In Advance Only
Registration cancellations will be accepted until Friday, January 31, 2025 at 11:59 PM
Cancellation Policy:
Refunds for monthly meetings will be processed provided that the cancellation is submitted prior to the cancellation deadline. Any request for cancellation after this deadline is non-refundable and no shows will be billed.
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Northern Virginia Family Service’s (NVFS) breadth, depth and scope of services offer the resources and support to ensure that everyone in need, at every stage of life, maximizes their potential and fully contributes to a thriving community. We provide the essential building blocks for financial, emotional and physical well-being, serving as leaders and innovators for the Northern Virginia community.
Paul Lopushinsky, Founder Playficient
Investing time in employee journey mapping will impact your employees' experience by laying down the major plot points (or moments that matter) along the way. 90% of companies who use journey mapping find it has a positive impact on satisfaction. An employee journey map identifies the shortcomings in your employee experience, and helps you learn how to cater to the employee experience for different employees
Learning Objectives:
«What is an employee journey map and the benefits of creating one?
«How to conduct interviews and collect feedback for your journey maps.
«How to prioritize solutions and improvements identified through building your employee journey map.
Paul Lopushinsky has worked in the Product Management and User Experience Design space since 2012. He is experienced with using the design thinking process to identify user needs and pain points, along with the user onboarding experience. After observing organizations time and time again focus on the user rather than the employee, he founded Playficient in 2018 to address this gap. Paul strives to help organizations see the value in putting employees first, and making long-term investments into their employees and the employee experience. He was born and raised in Edmonton, Alberta, Canada, and has lived in Vancouver since May 2017. For play, Paul's main activities of choice are improv, sketch comedy, tabletop role-playing games, playing guitar, and acro yoga.
PWSHRM is recognized by SHRM to offer
Professional Development Credits (PDCs)
for the SHRM-CP® or SHRM-SCP® recertification activities.
Re-certification Credit
1 SHRM
1 HRCI
This program has been pre-approved for credit toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
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